Smoke Gets in Your Eyes: And Other Lessons from the Crematory(5)




Such was the case with dead bodies. Every time you opened the box you could find anything from a ninety-five-year-old woman who died peacefully under home hospice care to a thirty-year-old man they found in a dumpster behind a Home Depot after eight days of putrefaction. Each person was a new adventure.

If the body I found in the box was on the unusual side (think: Padma’s face mold), my own curiosity led me to gumshoe-style investigations via the electronic death registration system, coroner’s amendments, and the death certificate. These bureaucratic necessities would contain more information about the person’s life and, more important, their death. The story of how they came to leave the living and join me at the crematory.

Mr. Martinez was not so out of the ordinary as far as corpses went. Only a three-puppy body, I’d say, if pressed to give him a rating. He was a Latino gentleman in his late sixties who had probably died of a heart condition. Raised up under his skin I could see the outline of a pacemaker.

Legend among crematory workers holds that the lithium batteries inside pacemakers explode in the cremation chamber if not removed. These tiny bombs have the potential to blow the faces off poor innocent crematory operators. No one has ever left one in the retort long enough to find out if the rumor is true. I went back to the preparation room for one of the embalmer’s scalpels to remove it.

I touched the scalpel to Mr. Martinez’s chest and attempted two slices above the pacemaker in a crosshatch pattern. The scalpel looked sharp, but it did nothing to pierce his skin—not even a scratch.

It is not hard to understand why medical schools use cadavers to practice operating techniques, desensitizing their students to the process of causing pain. Performing this mini operation, I felt Mr. Martinez must surely be in agony. Our human identification with the dead always makes us feel like the decedent must be in pain, even though the murk in this man’s eyes told me he had long left the proverbial building.

Mike had showed me how to perform a pacemaker removal the week before, but he had made it look easy. It requires more force with the scalpel than you’d think; human skin is surprisingly tough material. I apologized to Mr. Martinez for my incompetence. After several more unsuccessful scalpel jabs and frustrated noises, the metal of the pacemaker revealed itself beneath the lumpy yellow tissue of his chest. With one quick pull it was free.

Now that Mr. Martinez had been identified, relocated, and stripped of all potentially explosive batteries, he was ready to meet his fiery end. I plugged the conveyor belt into the retort and pushed the button, which starts the assembly-line process of rolling a body into the machine. Once the metal door clunked closed I returned to the science-fiction dials at the front of the machine, adjusted the air flow, and turned on the ignition burners.

There is very little to do while a body is burning. I kept watch on the machine’s changing temperature and opened the metal door a few inches in order to peek inside and monitor the body’s progress. The heavy door creaked when it opened. I imagined it saying, Beware of what you shall discover, my pretty.

Four thousand years ago, the Hindu Vedas described cremation as necessary for a trapped soul to be released from the impure dead body. The soul is freed the moment the skull cracks open, flying up to the world of the ancestors. It is a beautiful thought, but if you are not used to watching a human body burn, the scene can be borderline hellish.

The first time I peeked in on a cremating body felt outrageously transgressive, even though it was required by Westwind’s protocol. No matter how many heavy-metal album covers you’ve seen, how many Hieronymus Bosch prints of the tortures of Hell, or even the scene in Indiana Jones where the Nazi’s face melts off, you cannot be prepared to view a body being cremated. Seeing a flaming human skull is intense beyond your wildest flights of imagination.

When the body goes into the retort, the first thing to burn is its cardboard box, or “alternative container” as it’s called on the funeral bill. The box immediately melts into flames, leaving the body defenseless against the inferno. Then the organic material burns away, and a complete change overtakes the body. Almost 80 percent of a human body is water, which evaporates with little trouble. The flames then go to work on the soft tissues, charring the whole body a crispy black. Burning these parts, the ones that visually identify you, takes the bulk of the time.

It would be a lie to say I hadn’t had a particular vision of being a crematory operator. I expected the job would involve placing a body in one of the giant machines and settling down with my feet up to eat strawberries and read a novel as the poor man or woman was cremated. At the end of the day I’d take the train home in thoughtful reverie, having come to some deeper understanding of death.

After a few weeks at Westwind, any dreams I had of berry eating reveries were replaced by much more basic thoughts, such as: When is lunch? Will I ever be clean? You’re never really clean at the crematory. A thin layer of dust and soot settles over everything, courtesy of the ashes of dead humans and industrial machinery. It settles in places you think impossible for dust to reach, like the inner lining of your nostrils. By midday I looked like the Little Match Girl, selling wares on a nineteenth-century street corner.

There is not much to enjoy in a layer of inorganic human bone dusted behind one’s ear or gathered underneath a fingernail, but the ash transported me to a world different from the one I knew outside the crematory.

Enky Pat O’Hara was the head of a Zen Buddhist center in New York City at the time of the September 11 attacks, when the towers of the World Trade Center came down in a scream of chaos and metal. “The smell didn’t go away for several weeks and you had the sense you were breathing people,” she said. “It was the smell of all kinds of things that had totally disintegrated, including people. People and electrical things and stone and glass and everything.”

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